Privacy Policy

Last updated: August 15, 2025

At Paleo Pulse, your privacy matters. Whether you’re here for clean recipes, primal living tips, or to shop our Trading Post, we’re committed to keeping your personal information safe and transparent.

By using our website (https://www.paleopulse.com) and services, you agree to the terms of this Privacy Policy. If you have any questions, feel free to contact us at support@paleopulse.com.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment information, and account details.
  • Order Information: Purchase history, order preferences, and product interests.
  • Marketing Preferences: Your subscription choices for email and SMS marketing.
  • Technical Information: IP address, browser type, device type, operating system, and browsing activity on our website.
  • User-Generated Content: Reviews, feedback, and any messages or comments you submit.

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from you when you place an order, sign up for our newsletter, opt-in to SMS marketing, or fill out a contact form.
  • Automatically through cookies, pixels, and analytics tools when you browse our website.
  • From third-party services such as payment processors, shipping carriers, and fulfillment partners (e.g., Printful) that help us complete your transactions.

3. How We Use Your Information

We use your information for:

  • Order Fulfillment: Processing payments, shipping orders, handling returns, and providing customer support.
  • Marketing & Promotions: Sending email newsletters, SMS messages, and personalized offers (with your consent).
  • Website Experience: Improving site performance, analyzing trends, and personalizing your shopping experience.
  • Legal Compliance: Meeting our legal obligations and resolving disputes.

4. E-Commerce & Third-Party Services

Paleo Pulse uses Print-on-Demand fulfillment partners and other third-party service providers. These providers may have access to your personal information only as needed to perform their services, such as:

  • Payment processing (e.g., Stripe, PayPal)
  • Order fulfillment and shipping (e.g., Printful, USPS, UPS)
  • Email marketing platforms (e.g., MailerLite)
  • SMS marketing platforms (e.g., Postscript, Klaviyo SMS)

We are not responsible for the privacy practices of these third parties but require them to comply with applicable data protection laws.

5. Email Marketing

If you sign up for our newsletter or marketing emails, we will use your email address to send:

  • Promotions, discounts, and exclusive offers
  • New product announcements and blog updates
  • Abandoned cart reminders (if applicable)

You may unsubscribe at any time using the link at the bottom of our emails.

6. SMS Marketing

If you opt in to SMS marketing, we may send:

  • Special offers and promotions
  • Order updates and reminders
  • Event or product launch alerts

Consent: You must provide explicit consent to receive marketing text messages.
Opt-Out: You may opt out at any time by replying “STOP” to any of our messages.
Message Rates: Standard message and data rates may apply. Message frequency varies.

7. Cookies & Tracking Technologies

We use cookies, tracking pixels, and similar technologies to:

  • Keep track of your cart and orders
  • Understand how visitors use our site
  • Deliver targeted advertising on other platforms

You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.

8. Data Security

We use industry-standard measures to protect your information, including encryption, secure payment processing, and limited data access for authorized personnel only.

9. Your Rights

Depending on your location, you may have rights to:

  • Access the information we hold about you
  • Request corrections or deletion of your data
  • Withdraw your marketing consent at any time
  • File a complaint with a data protection authority

10. Children’s Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Paleo Pulse
support@paleopulse.com